View an Account's Merchant Log History

  • Updated on Aug 6, 2025
  • Published on Jul 25, 2025
  • 1 minute(s) read
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This article will show you how to view an account's Merchant Log History. There, you can view a list of credit card payments for any given account.

Important Note:

  • This list shows different types of payment processing activity. You may see more than one entry for the same charge, such as pre-authorization, capture, void, or refund. Because of this, the list is not reliable for merchant reconciliation. For accurate reconciliation, use the Transaction Report.

  • This report is scheduled for removal.

Instructions

  1. Search for and select a user search and select user

  2. Select Merchant Log Historymerchant log history

  3. View the log merchant log

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