Void a Transaction in Transaction Browser

This article will show you how to void a transaction using the Transaction Browser.

Instructions

1. Navigate to the Financial, and then select Transaction Browser

2. Select filters

   • Locations: Select locations

   • Payment Type: Select payment types

   • Account: Search and select any user

   • Transaction From: Enter the start date for results

   • Transaction To: Enter the end date for results

   • Receipt #: Enter a receipt number, if applicable

   • Show Voids: Select to show void transactions in addition to valid transactions

3. Click Refresh Results to apply filters to search results

4. Select the Void button to void a transaction

5. Choose to enter additional information about the void in Void Reason/Note box

6. Select Continue

7. Review Void Confirmation information; click Submit