Creating a Watch Area allows users to follow areas and be notified when issues are reported, commented on, and acted upon within an area.
Who can create Watch Areas?
All users can access this feature.
What is a Watch Area?
A Watch Area is a way for anyone to be notified when issues are reported or acted on within a specific area. This allows users to stay involved in their communities or for elected officials to get a sense of what things are being reported by their constituencies.
Create a New Watch Area
Navigate to the SeeClickFix 311 CRM website and log in to your account
Click on Watch Areas across the top of the Place Page
Click Create a Watch Area and then select whether you wish to create one for yourself, a public official, or draw one by hand
For yourself: The boundaries of the Watch Area will mirror the boundaries of your city or town.
For a Public Official: The boundaries of the Watch Area will mirror the boundaries of your city or town.
Draw by Hand: You will create your watch area by clicking on points on the map. The boundaries automatically connect.
Fill in the information
Who's Watching?: This is who created the watch area.
Example: New City Public Works
Email to send information to?: An email to get notifications from the area.
Note:
To add multiple emails, separate each by a comma.
Only send me reports with keywords: This is used for keywords to help narrow down the notifications to specific notifications.
Example: Grass tree -street, this matches trees and grass while excluding streets
Describe who is watching this area: Add a little information about the person or group watching the area.
Configure the options
Click Create Watch Area
