A handle can be used to tag another member in an internal comment. Handles are individual "tags" that allow members to tag other members within a Request. This allows for collaboration with other organizational members during the course of a Request's life cycle.
When you "tag" someone using their handle in an internal comment, the tagged user will be notified by email.
Important Note
The character limit for a handle is 16.
Changing Handles
You can reach out to Support to request a handle change.