The Social Media Archiving Activity Report gives you a quick snapshot of how your archive is performing over time. It highlights records preserved, deleted content captured, and the accounts included in your archive. This report helps you demonstrate compliance, track activity levels, and monitor your organization’s digital recordkeeping.
What the Report Includes
Each monthly report shows:
Total Records Archived: Cumulative number of records your archive has preserved.
Records Archived in [Month]: New records added during the reporting period.
Total Deleted Records Archived: Deleted posts, comments, or messages captured.
Deleted Records Archived in [Month]: Deleted content preserved during the period.
Total Social Media Accounts Archived: Number of accounts currently connected and archiving.
Note:
Record counts in the email reflect billable records and may differ from counts you see directly in your archive.
Who Receives the Report
Primary admins are automatically subscribed and receive the report by email each month, typically on the first Tuesday.
Manage Your Subscription
Primary admins can unsubscribe or resubscribe at any time by using Manage your preferences in the email footer.
Understanding the Numbers
You may see differences between numbers in the email and what appears after clicking Review records or Review deleted records. Here is why:
Rolling 30-day search versus monthly report window
The links in the email take you to a search for the last 30 days of your archive, or a last 30 days search filtered to items with the Deleted tag.
The email summarizes a calendar month and is sent on the first Tuesday of the following month. Because the link always shows a rolling 30 days, it will not align exactly with the fixed monthly period.
The timing of your click matters. If you click three weeks after the report is sent, the search shows the most recent 30 days, not the original month.
Search results are not the same as “record counts”
Archive search returns results, which can group items such as threads. A search results total is not a canonical record count and should not be treated as one-to-one with records.
Billable records versus results shown in search
The report shows billable records. Even if search results did reflect exact record counts, billable records are calculated using specific billing rules, so they still would not match one-to-one.
For details, see Records and Plan Limit.
Why it Matters
Compliance evidence: Shows that records, including deleted content, are being preserved.
Usage tracking: Helps you monitor volume and account coverage.
Operational insight: Changes in volume can signal connection issues or spikes in activity.
FAQs
Who gets the report?
Primary admins receive it automatically each month. They can manage their subscription by using the Manage your preferences option in the email.
Why do the numbers differ from what I see after I click into the archive?
The email summarizes a fixed month and shows billable records. The link runs a rolling 30-day search of results (not canonical record counts), sometimes filtered to Deleted items. These differences mean totals will not match exactly.
Can I opt out or back in?
Yes. Use the Manage your preferences link in the email footer to unsubscribe or resubscribe.