Managing Email Preferences

  • Updated on Aug 19, 2025
  • Published on Aug 19, 2025
  • 1 minute(s) read
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  1. Locate the email preferences link in the latest email from Social Media Archiving (it might have a different notification type depending on the topic of that email), then click the Manage your preferences link:
    Manage Your Preferences Link - Social Media Archiving.png

  2. Click the Unsubscribe button:
    The Unsubscribe button on an Unsubscribe from Notifications message.

    Note:

    If you wish to unsubscribe from other notifications, please click the link that says, “Manage all your subscription preferences here" following the Unsubscribe button.

  3. Select which items to unsubscribe from (select the Unsubscribe from all button to unsubscribe from all items on the list). Click the Save Preferences button:
    Manage Your Email Preferences screen with checkboxes to remove subscriptions and buttons to save or unsubscribe from all.

    1. Subscription and Archive Information: Stay informed about critical updates related to your subscription and archive status.

    2. Immediate Error Notifications: Get immediate alerts with reconnection instructions when agency accounts are no longer properly archiving. These alerts are mandatory for account owners.

    3. Weekly Error Notifications: Get weekly summaries of organization accounts that are no longer properly archiving.

    4. Usage Tips and Best Practices: Receive valuable tips and best practices to enhance your experience and make the most of your archiving product.

    5. Product Announcements: Stay up-to-date with the latest product releases, updates, and enhancements.

    6. Research and Product Feedback: Share your insights and participate in research studies to help us improve our products and services.

    7. Archive Activity Report: Get a monthly report of your organization's social media archiving activity. These reports are currently only available for admins.

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