Connecting Social Media Accounts to the Archive

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Connecting as an Account Owner

Account Owners are emailed a custom link from archiving@civicplus.com that takes them to a unique account connection portal. The subject of the email is ArchiveSocial Action Required: Archive your Social Media.

Important Note:

We highly recommend bookmarking the custom link you receive.

An example account connection portal.

Alternatively, Account Owners can log in to their social media archive and access their account connection portal from their Dashboard by clicking on the “Connect social media” button.

The Connect social media button on an example Account Owner dashboard.


Connecting as a System Administrator

  1. Log in to your archive:

    The Social Media Archiving login page with an Email address field.

  2. Click the Configure tab:

    CivicPlus dashboard showing Social Media Archiving options with a highlighted Configuration button.

  3. Next to your name, click the Connect Accounts button:

    Button to connect accounts for an example account owner.

  4. Click the desired Connect [Social Media Network] button and follow the prompts:

    An example Account Owners page showing social media account connection options.