Connect your organization’s Facebook Page to Social Media Archiving so content from the Page can be collected and preserved in the archive. This article explains how Account Owners and System Administrators can connect a Page and what Facebook notifications they may receive after the connection is complete.
Who can use this feature?
Account Owners | System Administrators
Important Notes:
Facebook page connections require Administrator/Facebook access with full control status on your Facebook Page.
You will log in and continue as your personal Facebook Profile to authorize Page connections in the archive.
You must be switched to your personal profile on your web browser before connecting or reconnecting your Facebook accounts.
Social Media Archiving does not capture your personal Facebook profile information.
Account Owner Instructions
Locate and open your initial email with the subject line of Social Media Archiving Action Required: Archive your Social Media:
Click the “Click here to connect your accounts” custom link within that email:
On the next window, select Connect Facebook:
Notes:
Bookmark this window so you can access your personalized account connection page in the future.
Web browsers automatically use the sign-in for logged-in accounts. This happens even if you don't have a Facebook window/tab currently open. Please ensure you either sign out or are signed in to the correct Facebook Profile.
Use the pop-up prompt to sign in to your Facebook Profile, if needed:
Note:
If you were signed into a Facebook profile already, this step will be skipped.
Click Continue as [First Name]
Important Note:
Please don’t edit access permissions. Changing the settings under Edit access can result in an error for your connections. If the name area is blank, please contact Support.
Select the Facebook Page you would like to connect, then click Finish
The Facebook account is connected
Note:
Data may be incomplete until the full history has been processed.
System Administrator Instructions
Click the Configure tab:
Navigate to the Social Media Accounts tab:
Next to your name, click Connect Accounts:
Note:
If the account owner's email is different from your system administrator email, you'll need to click a drop-down to locate the connect button for step 4.
Click Connect Facebook:
Use the pop-up prompt to sign in to your Facebook Profile, if needed:
Note:
Web browsers automatically use the sign-in for logged-in accounts. This happens even if you don't have a Facebook window/tab currently open. Please ensure you either sign out or are signed in to the correct Facebook Profile. If you were signed into a Facebook profile already, this step will be skipped.
Click Continue as [First Name]
Important Note:
Please don’t edit access permissions. Changing the settings under Edit access can result in an error for your connections. If the name area is blank, please contact Support.
Select the Facebook Page you would like to connect, then click Finish
The Facebook account is connected:
Note:
Data may be incomplete until the full history has been processed.