System Administrators (Admin) manage the archive. There are two levels of permissions for system admins:
Full Access Admin
Browse, Search, and Export across all connected social media accounts.
Add and remove other Admins and Account Owners.
Tag records and add annotations.
Transfer and deactivate accounts.
Primary Admin
The primary contact for your archive. Typically, the person using the archive the most.
This must be an individual, both in name and email.
Read Only Admin
Reduced management capabilities.
Browse, Search, and Export across all connected social media accounts.
Cannot manage users, tag records, or manage accounts.
Learn more about archive roles.
Adding a System Admin User in the Archive
Click on the Configure tab.
Click the System Admins tab.
Click the Add System Admin button.
Fill out the System Admin Window, and select which system admin access level will be assigned:
First Name: The user's first name.
Last Name: The user's last name.
Email Address: The user's email address.
Access Level: Access level to the system.
Click Add admin.
Removing a System Admin User from the Archive
Click the Configure tab.
Click the System Admins tab.
Next to the name of the desired account owner click the trash can icon.
Confirm by selecting Remove on the pop-up.