Base Reporting
These two reports are included for all archives.
Errored and Connected Reports: Lists all accounts connected to the archive, including errored accounts which will require reconnection
Record Volumes and Plan Usage: Details account record volumes to help better understand usage against your subscription plan
Advanced Reporting
These additional reports are available for all plans that include our Risk Management and Analytics (RMA) features.
Social Network Usage: Compares the volume of activity across social networks
Social Media Activity Comparison: Summarizes and compares the volume of new communications sent and received across accounts
Top Commenters: Lists the users who most frequently communicate with you across your social media accounts
General Sentiment Trend: Depicts the general sentiment of your audience over time
Alert History: Provides a history of alerts that were triggered, along with the records that triggered each alert
Top Conversations by Sentiment: Lists the most positive and most negative conversations based on sentiment rating
