Documentation Index

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Social Media Network Usage Report

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The Social Network Usage Report compares the volume of activity across social networks and displays the results as a pie chart. Use it to identify which networks generate the most activity during the selected reporting period.

For example, you can compare activity on Facebook and X (formerly Twitter) to determine which network may be most effective for sharing important updates with your community.

Important Note

This report is available through our Risk Management and Analytics add-on suite.

Instructions

  1. Log in to your archive

  2. Click the Report tab:

    The Reports tab in the top navigation menu.

  3. Click the View button to the right of the Social Network Usage section:

    The round, gray View button to the right of the the Social Network Usage entry on the Reports tab.

  4. Use the Date Range field to select the desired date range:

    The Date Range field and dropdown menu options.

  5. Select the Scope of the report:

    The Scope radio buttons that are used to indicate the scope of the Usage Report.

    • All social accounts: Include all social media accounts in the report

    • Specific accounts: Include selected social media accounts in the report

      Note:

      If you select “Specific Accounts” for the report scope, you will need to fill in some additional fields:

      The dropdown fields and link that appear when the Specific accounts scope option has been selected.

      • All accounts owned by: Leave this field unchanged

      • Select account owner: Select the user whose social media accounts you want to include

      • Add more accounts: Click this link to add additional account owners and their accounts to the report

  6. Click the Generate Report button:

    The blue, rectangular Generate Report button which can be clicked to create the Social Network Usage report.

  7. A Social Network Usage pie chart will appear below the report criteria fields:

    Pie chart comparing social network usage, highlighting X and Facebook activity levels.

  8. Click the Update Report button to regenerate the report if needed:

    The blue, rectangular Update Report button that can be clicked to regenerate the Social Network Usage report.

    Note:

    Update the Date Range and Scope fields for the report before clicking the Update Report button, if desired.

  9. Click the Download Report button to save a PDF copy of the report to your device, if desired:

    The blue, rectangular Download Report button that can be clicked to download the Social Network Usage report.

    Note:

    Your browser’s pop-up blocker must be disabled to download report.