Tagging is a keyword or phrase used to group content together. Tagging can be used to make content easier to find. Multiple tags can be added to a single record, or a single tag can be added to multiple records (bulk tagging).
Important Notes
Deleted content is automatically tagged as deleted in the archive.
Hidden content (Facebook page comments and Facebook posts) is automatically tagged as hidden in the archive.
Edited content is automatically tagged as edited in the archive. Previous versions of the record can be viewed.
Tags can be added or deleted, system tags cannot be removed by the user
To Edit a tag, you must delete the old one and add a new one.
Who can use this feature?
System Administrators
Tagging a Single Record
Navigate to the Browse tab:
Select the :
Select the appropriate Social Media Account:
Click View on the Record Type of your choice:
Locate and click on the record you'd like to tag:
On the following Record Details pop-up, under Tag, click Add:
To select an existing tag, use the drop-down menu:
To create a new tag, type the tag name in:
Click Add:
The tag will populate immediately:
Note:
All deleted content on Facebook is automatically tagged as deleted in the archive.
Tagging Multiple Records at a Time
Under the Dashboard tab, run a Quick Search for the desired records:
On the Search Results page, click on Tag Results in the upper left corner:
Choose an existing tag from the drop-down or create a new tag:
Click Add:
The tag will automatically be applied to all the records produced in the search: