Search Results are displayed in an interface that allows you to browse, filter, sort, and export records. This article will show you how to view and navigate your Search Results.
Search Actions
Edit search: Takes you back to the previous Search screen.
Save search: Saves the search parameters you entered to re-run as a clickable link on the Quick Search tab.
Tag results: Tags all records currently showing in your Search Results.
Export Results
You can click the Export Results button to open a dialog and export all records currently showing in your Search Results, rather than a single record.
A dialog opens where you can:
View the Export Criteria, based on your search parameters (Scope, Content Type, and more)
Enter an Export Name
Enter an Email To address to receive the export
Choose an “Export As” format: PDF, Excel (CSV), or HTML.
Choose to also schedule a recurring export for this search if desired
Select any Advanced Options as needed:
Organize records in subfolders based on account and content type
Include details for each record, such as IDs, content types, and tags
Include supporting files (such as images and videos) for each record
Include raw source for each record
Include digital signature tokens for each record
The dialog shows the number of records that will be included in the export. You can click the Start export button when you're ready.
Exports may take several minutes to complete. You'll be notified when the export is ready, and you can download it at any time from the Export tab.
Note:
To export only one record, use the Export this record link in the Record Details box instead. See the Record Details section for more information.
Sentiment Rating
Note:
Sentiment Rating is only available for accounts subscribed to Risk Management and Analytics (RMA).
The Sentiment Rating display shows the overall sentiment of incoming content received by your accounts, rated on a scale of -10.0 (most negative) to 10.0 (most positive). You can click the View trend over time link to see how sentiment has changed across your search date range.
Filter Links
Filter links appear on the left navigation bar (for example, Accounts, Tags, Facebook Page, YouTube, and Matching Dates). These links allow you to further specify your search.
Selected filter links will show in a You refined by: box on the left side of the page. You can click the red X icon to remove the filter.
Sort By
Sort by dictates the order of the Search Results. The most relevant records appear at the top by default. You can also sort records by time. Changing the second dropdown from descending to ascending flips the sort order.
Record Details
You can click on a Search Results record to view more information.
A Record Details dialog opens, providing additional context about the record.
Content type: The type of content the record is (such as Facebook Profile - Timeline post or YouTube video)
Account: The social media account the record belongs to
Version history: Allows you to click through multiple time/date stamps to view previous versions of edited records
Archive status: Indicates the record's status within Social Media Archiving (common values include "Digitally signed" and "Indexed")
Annotations: Allows System Administrators and Account Owners to add customized notes and comments to Social Media Archiving records
Tags: Keywords or phrases used to group content together
Source data: The metadata provided by the network; this proves the validity of the record and is essential for record requests
Export this record: Allows you to export the single selected record
Note:
If the record is part of a thread, no other posts or comments in that thread are included in the export.