Important Note:
Due to the sensitive nature of this file, we recommend strict adherence to your organization’s IT security practices including disposal (deletion) of the file once your task is complete.
The NACHA Export is a file that can be produced from Utility Billing that follows the standards of the National Automated Clearing House Association (NACHA). It enables you to manually process bank payments in a batch by uploading the file to your banking institution.
The file is a fixed-width format where each transaction is represented by a separate line. To use this feature, you will need to have your settings configured by our implementation or support team. You will also need to collect bank account and routing information for your customers.
Instructions
Log in to Utility Billing
Click the Operations tab
Click the Billing Cycle for which you want to generate the report
Click Export on the Nacha Export card
Note:
Only accounts that are enrolled in Autopay will be included in the file. If the contact has bank account information but is not in enrolled in Autopay, they will not be included in the file.