QA Overview

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The Operations tab features a built-in QA function that pulls all bills that can be reviewed for quality assurance. This is built off of the query feature, and can be adjusted in the same ways that queries are.

View Readings

  1. Sign In to Utility Billing

  2. Click the Operations tab
    Operations tab.

  3. Click the QA tab
    QA tab.

  4. Click the High / Low tab
    High and Low menu.

  5. View the scatter chart

    Note:

    Hover the mouse cursor over any individual plot point the view information about that reading.

Billing Review

  1. Sign In to Utility Billing

  2. Click the Operations tab
    Operations tab.

  3. Click the QA tab
    QA tab.

  4. Click the Billing Review tab
    Billing Review menu.

  5. View a list of bills

Export Readings or Bills

  1. Sign In to Utility Billing

  2. Click the Operations tab
    Operations tab.

  3. Click the QA tab
    QA tab.

  4. Select the appropriate tab
    Operations menus.

  5. Click Excel Export
    Excel Export button.

Import Reads

  1. Click the Operations tab
    Operations tab.

  2. Select the Billing Cycle
    Billing Cycle in the Operations tab.

  3. Click the Import button
    Harmony Import and Neptune360 Import buttons.

    Note:

    The progress of the import is tracked at the bottom of the page in the Scanning for meter readings pop-up
    Import progress modal.

  4. View the Meter Import results
    Import results modal.

Run a Test

  1. Click the Operations tab
    Operations tab.

  2. Select the Billing Cycle
    Billing Cycle in the Operations tab.

  3. Click the Run Test button
    Run test button.