Deactivate a User

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The Admin Application allows system administrators to deactivate users.

Who can use this feature?

Only System Administrators with access to “Admin - Configuration Tools”.

Important Note

Once a user’s account is marked Inactive, they will not be able to log in again. If the user is currently logged in, their session will continue until their session times out or the user logs out.

How to Deactivate a User

  1. Navigate to the Admin application and sign in. This is a separate URL from your main system.

  2. Select the user you want to deactivate.

  3. Click the Power Button at the top.

    Power button clickable.

  4. The login status should change to Inactive.

    Inactive status.