This article will give an overview of how to procure and set up devices for Tempus.
Important Note
Your devices must be purchased directly from Tempus. The CivicPlus integration was tested using the Igenico Lane 5000. Learn more about the supported devices.
Disclaimer
CivicPlus does not support, nor troubleshoot, hardware provided by third parties. For issues following the documentation linked below, please contact Tempus’s support team.
Prerequisites
Download and install PaymentMate
Be sure to activate your installation. You will need your RNID, Zip Code, and Activation Codes. These items are furnished by Tempus. View the PaymentMate Installation instructions.
Physically set up your device. It needs to be powered on and plugged into a USB.
Instructions
Open the Registry Editor application
Open HKEY_LOCAL_MACHINE and select SOFTWARE
Open WOW6432Node
Right-click on Tempus Technologies and select New and then Key
Name the folder InteractiveAPI
Note:
Double-check your spelling. The folder name must match exactly.
Right-click on InteractiveAPI and select New and String Value
Rename the string to EnableHTTP
Right-click on EnableHTTP and select Modify
Enter 1 in the Value data field and click OK
Close the Registry Editor Application and go to C:\Spectrum\Utilities\CertificateInstaller in your File Explorer
Note: This could be a different location based on where you installed PaymentMate.
Right-click on importcerts and select Run as Administrator
After the batch file finishes running, open PaymentMate (you should have already activated your installation) and select Configure
Navigate to the Peripherals/Receipts tab and select Configure Peripherals
On the Station Settings tab, select Interactive API under Mode of Operation
On the PIN Pad tab, select your device: for the Lane 5000, select Ingenico iSC(250/480)
Select your COM Port
Note: Your COM Port can be confirmed by checking your Device Manager.
Click OK
Allow your device to perform its updates. This can take several minutes. Once complete, you are ready to try a test transaction.