After processing a permit application and completing the inspection, you can close the permit and issue the certificate.
Previous Step: Permit Inspections
Create the Certificate Record and Close the Permit
Sign in to your site
Navigate to Permitting System, click List, and select a record:

Click Edit:

On the Certificate tab, click Add New and follow the instructions to create a certificate:

Click Yes on the pop-up to close the permit:

Click Print Menu:

Select the certificate to print from the dropdown menu. When finished, click Print Letter, and the PDF will open in a new tab where you can print the certificate:

Check the box to save the form, if needed:

Click Save Permit:

Send the Certificate
Sign in to your site
Navigate to Permitting System, click List, and select a record:

Click Edit:

On the Status tab, select Routing Details. Then, open one of the departments that will send the inspection results:

In the Send Email To box, select who should receive the email:

In the file name section, select the certificate:

Add a Message and click Save Notes or Send Message:

The system sends the email with the certificate attached