Released Enhancements

Payments Reversed on Invoices Custom Report

In the custom reporting area, you should see a report called "Payments Reversed on Invoices". This report finds all reversed payments. We have added new filters so that you can search for historical reversals as well as two new columns for Merchant Code and Merchant Code Reversal. This report shows all reversed payments regardless of payment method. However, if a user paid using a credit/debit card through the CivicPlus Pay integration, you will have a merchant code (Transaction ID) that will tie back to your payment gateway provider. This will allow you to reconcile reversed payments between the two systems. The Merchant Code (reversal) column is the transaction ID of the reversal (refund or void) itself.

Payments Reversed on Invoice.

More Reversal Reasons

We have added more reversal reasons when you refund/void a payment. We had only one reason available but now the following list will show:

Application Rejected/Withdrawn
Change Payment Method
Chargeback
Cancelled
Duplicate Payment
Incorrect Application/Purchase
Incorrect Invoice
Incorrect Fees
Insufficient funds
Other
Manual Error
Refund Requested
User Error

Customize the Content of your Registration Success Page

We have added another content area to customize so that you can instruct your portal users on what to expect when they register for an account. Currently, the "REGISRATION_SUCCESS" content is used to customize the page that users see after the successfully register for the backend of Community Development using the Register link located at /login. The new content area for "REGISTRATION_SUCCESS_PORTAL" will be used to do the same but for users that register for the portal.

If left blank, the following default text will be used:

"Thank You !

Thank you for your registration on the Citizen Portal. You will be receiving an email with a link to confirm your registration request. If you have not received this email after 48 hours, please contact us - C4Sandbox will confirm when your account has been activated.

Note: This link is only valid for 30 days. If you do not confirm the registration within this time, you will have to re-register."

Registration success content.

Private notes

Only visible to selected team account(s), reader(s), and/or security group(s)

Resolved Problem Tickets

882660 | New values are not being saved when added to the occupancy fee tables: When you edited an occupancy table, the values were not saved.
- Expected Functionality: A user should be allowed to edit an occupancy table and input values for each combination of occupancy and construction class.
868582 | Black screen when Print Menu is clicked on original Fire/Safety Inspection: When printing a fire/safety inspection that is in read-only mode (because it already has a reinspection) the print button takes you to a blank screen.
- Expected Functionality: When the print button is clicked, the print dialog box should appear.
883932 | Merchant Code in Fee Reporting Disappears when using 'Exact Date Search': If you run a report in fee reporting and choose to include Merchant Code in your display fields, the field will not populate when you use an 'exact date search'
- Expected Functionality: The exact date search should not affect whether a field is populated or not.
879039 | Empty Form for Re-inspections: If you print a letter for a re-inspection using the print variable %checklist_table, the table was blank
- Expected Functionality: If you have a checklist on a re-inspection and it is filled out, then the print variable, %checklist_table, should populate in the letter.
878437 | Running Certain Inspection Reports were causing performance errors: Some inspection reports were causing load errors and subsequent load issues after being ran
- Expected Functionality: You should be able to run a report without impact on screen loading.
868582 | Black screen when Print Menu is clicked on original Fire/Safety Inspection: If you go to a read-only inspection, the print button takes you to a blank screen.
- Expected Functionality: Using the Print button on an inspection should show the print dialog box.
868571 | Building Reports Issue: Cannot filter by occupancy class: If you attempted to filter by occupancy class, you would go to 500.
- Expected Functionality: When filtering by occupancy class, the result in the report should update to match the filter
852521 | Taking snapshot not working within Inspection: If you were in a license inspection and tried to take a snapshot and save it, the image would not save to the record.
- Expected Functionality: After invoking the camera, taking a snapshot, and saving the snapshot, you will need to save the overall inspection record for the image to persist.
723425 | Unable to assign inspections (parcel with inspection district) to the inspector with "all inspection districts": Using the scheduling tool, you are preventing from scheduling an inspection with an assigned inspection district to an inspector, who can do all districts.
- Expected Functionality: You can assign an inspection to an inspector with the "All Inspection District" or "County-Wide Inspection District" no matter which district the inspection is in.
801212 | Unable to Create Vehicle Violations: If you create a vehicle violation, you go to a 500 screen.
- Expected Functionality: You can create vehicle violations and they save
836388 | Permit Form, Page Unresponsive: Some forms that were attached to permits would give you a "Page Unresponsive" message and would never load.
- Expected Functionality: All permit forms, under the Forms tab, should load in a dialog box when clicked.
193324 | ICC Paging Like V3: We have added the ability to page through the results of the ICC (International Code Council) integration. The total number of results will appear at the top of the results and the paging at the bottom.

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