Show Forms on the Citizen Portal

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  1. Click Admin Tools
    The Admin Tools menu in the left-hand navigation menu.

  2. Click Database ManagementThe Database Management option in the Admin Tools menu.

  3. Click Permits ModuleThe Permit Module option in Database Management.

  4. Click the Permit Type Use Relation buttonThe Permit Type Use Relation button.

  5. Select the applicable permit type from the left panel

    The Permit Types.

    • Example: Special Events

  6. Scroll down to New Values to AssociateThe New Values to Associate fields.

  7. Type a value into the Value field

    The Values input field.

    Note:

    You may add multiple values, if necessary

  8. Click the Save button

  9. Click the Show on Portal dropdownThe Show On Portal dropdown menu.

  10. Select Show on PortalThe Show On Portal option.

  11. Click the Save buttonThe Permit Type Save button.

  12. Confirm the form now displays on the Citizen Portal for that permit type

    Note:

    If you do not have access to Citizen Portal Settings, contact CivicPlus Support to confirm the form is linking correctly.