DocAccess Help Center

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Getting Started

You’re in! Let’s get things set up before the coffee wears off—just a few quick steps to customize your workspace and start making things happen.

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Accessibility

Access information about accessibility features, VPATs, and how we support inclusive experiences for all users.

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Release Notes

See what’s new, what’s fixed, and what’s coming next. Spoiler: it’s good stuff.

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Free Customer Webinar

Mastering DocAccess: Visitor Experience

Curious how residents actually experience your documents? Join this customer webinar to discover how accessible HTML transcripts, built-in navigation, language translation, and interactive tools work together to help every visitor find, understand, and engage with public information.

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Still Need Support?

No worries—we’ve got real humans standing by, not bots in disguise. Whether it’s a quick question or something more complex, we’re here to help you get the answers you need—fast, friendly, and frustration-free.

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