April 16, 2025 Pay Release Notes & Enhancements

  • Updated on Aug 12, 2025
  • Published on Jul 21, 2025
  • 1 minute(s) read
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Released Enhancements

Improved Messaging for Permissions Errors

CivicPlus users who lack permission to access payment reporting will now be greeted with improved/additional guidance to better enable self-support.

CivicPlus Payments: Additional Columns Added to All Reports

CivicPlus Payments Gateway Configuration Owner and Account Owner users can view additional columns in each report, when relevant:

Payments Report new columns.

  • CivicPlus Pay Transaction ID: Unique identifier used by CivicPlus support to track transactions across products/systems.

  • Gateway Name: Corresponds to the Gateway Configuration name used for the transaction

  • API Client Name: Corresponds to the Gateway API Client Name used for the transaction

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