December 12, 2024 Notifications Release Notes and Enhancements

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Released Enhancements

Enhancement to Subscription Management

Users will now manage their email and SMS subscriptions through the Resident Portal. Previously, users accessed a public interface within the Notifications product to manage subscriptions for a limited set of product lists and publications.

With this update:

  • Visitors to the previous public interface will be redirected to the centralized Alerts & Notifications section in the CivicPlus Portal.

  • The new interface offers all the subscription options from the prior system, plus additional lists for other CivicPlus products (availability depends on the customer/organization's product configuration).

This improvement streamlines subscription management and ensures a unified experience across CivicPlus products.

Users will note the following redirects in place:

  • https://notifications.civicplus.com/OrganizationName

    • Previously: Public subscription management

    • Now: Redirects to CivicPlus Portal Alerts & Notifications

  • https://notifications.civicplus.com/OrganizationName/admin

    • Administrative users should use this URL to access the administrative settings in Notifications.

    • Application Switcher URLs were updated to point administrative users directly to this address.