Integration Options

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Any available trigger can currently be paired with any available action, however, below are our recommended integrations. Learn more about Triggers and Actions.

Triggers & Actions

Provided below are the recommended triggers and corresponding actions.

Agenda & Meeting Management Select (CivicClerk)

  • Agenda: Agenda File is Published

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified category

      • Add a File to the Web Central Document Center in a specified folder

      • Create a Web Central News Flash item in a specified category

      • Create a content item in the HCMS in a specified content type

      • Add file to Laserfiche (third-party integration rates apply)

  • Agenda Packet: Agenda Packet is Published

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified category

      • Add a File to Web Central Document Center in a specified folder

      • Create a Web Central News Flash item in a specified category

      • Create a content item in the HCMS in a specified content type

      • Add file to Laserfiche (third-party integration rates apply)

  • Minutes: Minutes File is Published

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified category

      • Add a File to Web Central Document Center in a specified folder

      • Create a Web Central News Flash item in a specified category

      • Create a content item in the HCMS in a specified content type

      • Add file to Laserfiche (third-party integration rates apply)

Web Central (Web Central)

  • Alert Center: Alert Center Item is Created

    • Actions:

      • Create an Alert in the Web CentralAlert Center in a specified category

      • Create an Event in the Web Central Calendar in a specified category

      • Add a File to Web Central Document Center in a specified folder

      • Create a Web Central News Flash Item in a specified category

      • Create a content item in the HCMS in a specified content type

  • Document Center: Document is Created

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified category

      • Create an Event in the Web Central Calendar in a specified category

      • Add a File to Web Central Document Center in a specified folder

      • Create a Web Central News Flash item in a specified category

      • Create a content item in the HCMS in a specified content type

      • Add file to Laserfiche (third-party integration rates apply)

  • News Flash: News Flash Item is Created

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified category

      • Create an Event in the Web Central Calendar in a specified category

      • Add a File to Web Central Document Center in a specified folder

      • Create a Web Central News Flash item in a specified category

      • Create a content item in the HCMS in a specified content type

Process Automation & Digital Services (CivicOptimize)

  • Submission: Draft of a Submission is Created

    • Actions:

      • Add file to Laserfiche (third-party integration rates apply)

      • Add an Item to an ArcGIS Feature Layer (third-party integration rates apply)

  • Submission: Submission is Created

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified Category

      • Create an Event in the Web Central Calendar in a specified category

      • Add a File to Web Central Document Center in a Specified Folder

      • Create a Web Central News Flash Item in a specified category

      • Create a content item in the HCMS in a specified content type

      • Create an IssueSeeClickFix 311 CRM in a specified category

      • Add file to Laserfiche (third-party integration rates apply)

      • Add an Item to an ArcGIS Feature Layer (third-party integration rates apply)

Mass Notifications (CivicReady)

  • Alert: An alert is sent

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified Category

      • Create an Event in the Web Central Calendar in a specified category

      • Create a Web Central News Flash Item in a specified category

      • Create a content item in the HCMS in a specified content type

      • Create an IssueSeeClickFix 311 CRM in a specified category

HCMS / Web Evolve

  • Content: Content Item is Created for the Selected Content-Type

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified Category

      • Create an Event in the Web Central Calendar in a specified category

      • Add a File to Web Central Document Center in a Specified Folder

      • Create a Web Central News Flash Item in a specified category

      • Create a content item in the HCMS in a specified content type

      • Create an IssueSeeClickFix 311 CRM in a specified category

      • Add an Item to an ArcGIS Feature Layer (third-party integration rates apply)

  • Content: Content Item is Published for the Selected Content Type (Default Workflow Only; No Custom Workflow Support)

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified Category

      • Create an Event in the Web Central Calendar in a specified category

      • Add a File to Web Central Document Center in a Specified Folder

      • Create a Web Central News Flash Item in a specified category

      • Create a content item in the HCMS in a specified content type

      • Create an IssueSeeClickFix 311 CRM in a specified category

      • Add an Item to an ArcGIS Feature Layer (third-party integration rates apply)

  • Content: Content Item is Submitted for the Selected Content Type (Default Workflow Only; No Custom Workflow Support)

    • Actions:

      • Add an Item to an ArcGIS Feature Layer (third-party integration rates apply)

  • Content: Content Item is Modified for the Selected Content-Type

    • Actions:

      • Add an Item to an ArcGIS Feature Layer (third-party integration rates apply)

  • File: Asset is Created

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified Category

      • Create an Event in the Web Central Calendar in a specified category

      • Add a File to Web Central Document Center in a Specified Folder

      • Create a Web Central News Flash Item in a specified category

      • Create a content item in the HCMS in a specified content type

      • Add file to Laserfiche (third-party integration rates apply)

  • File: Asset is Published (Default Workflow Only; No Custom Workflow Support)

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified Category

      • Create an Event in the Web Central Calendar in a specified category

      • Add a File to Web Central Document Center in a Specified Folder

      • Create a Web Central News Flash Item in a specified category

      • Create a content item in the HCMS in a specified content type

      • Add file to Laserfiche (third-party integration rates apply)

  • File: Asset is Submitted (Default Workflow Only; No Custom Workflow Support)

    • Actions:

      • Add file to Laserfiche (third-party integration rates apply)

  • File: Asset is Modified

    • Actions:

      • Add file to Laserfiche (third-party integration rates apply)

Manual Import Using CSV, JSON, or ICS

  • File is Imported

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified category

      • Create an Event in the Web Central Calendar in the specified category

      • Create a Web Central News Flash Item in a Specified Category

      • Create a content item in the HCMS in a specified content type

Polling (CSV, ICS, JSON, or XML)

  • Recreation Management ICS/iCalendar

    • Actions:

      • Add a calendar item to the Web Central Calendar module in a specified category

      • Create a content item in the HCMS in a specified content type

  • CSV, ICS, JSON, or XML is Received from a Poll of the Specified URL

    • Actions:

      • Add a File to Web Central Document Center in a specified folder

      • Create a content item in the HCMS in a specified content type

  • Municode JSON

    • Actions:

      • Add a File to Web Central Document Center in a Specified Folder

      • Create a content item in the HCMS in a specified content type

Webhook (Third-Party Integration Rates Apply)

  • Webhook (JSON) Payload is Received at the Specified URL

    • Actions:

      • Create an Alert in the Web Central Alert Center in a specified Category

      • Create an Event in the Web Central Calendar in a Specified Category

      • Add a File to Web Central Document Center in a Specified Folder

      • Create a Web Central News Flash Item in a Specified Category

      • Create a content item in the HCMS in a specified content type

      • Create an IssueSeeClickFix 311 CRM in a Specified Category