Web Central Integrations Guide

  • Updated on Jul 20, 2025
  • Published on Jul 20, 2025
  • 1 minute(s) read
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Web Central (formerly CivicEngage Central) can be used as either a Trigger or an Action in Integration Hub.

Setup Instructions

  1. If needed, add Web Central Credentials

  2. Create a Simple Integration or an Advanced Integration with Web Central Integration Hub - Select - Simple integration example.png

    • Module: Decide which Web Central module you wish to use in your integration. There are different Modules available for Triggers and Actions.

      • The modules currently available for Website (Central) Triggers include:

      • The modules currently available for Website (Central) Actions include:

        • Alert Center

        • Calendar: The Calendar action updates event details only for mapped fields. Any unmapped fields will retain manual edits made within Web Central. Users can configure Notify Me settings when setting up the integration.

        • Document Center: Users will currently see the name of their folder followed by the folder ID number in parentheses to identify the appropriate folder to use for the integration.

        • News Flash

    • Category: The dropdown will populate with the categories from the selected module. You will need to enable Integration Hub updates for a module category from your site.

    • Filter/Action: Right now, you only have the option to choose Created for the Trigger or Create for the Action.

      • For Triggers, this means your integration will only run when content is created.

      • For Actions, this means your integration will only be able to create new content.

Integration Use Cases

Learn how to set up specific Web Central Integrations:

Supporting Articles

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