Pending Messages

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Notifications appear in the Pending Messages tab if the content is scheduled to be published in the future or because the notification is scheduled to be sent a specified number of days in advance of a date. Users can also modify the schedule and cancel pending messages.

Modify a Pending Message

  1. Sign in to your organization's Notifications Admin site (http://notifications.civicplus.com/[orgname]/admin)

  2. Navigate to the Pending Messages tab Pending messages tab in left navigation.

    • You can also access it by going to Subscription Lists, selecting the Action Menu, and selecting Pending Messages for a listPending messages for subscription list.

  3. Click Actions and select Modify next to the pending message Actions modify.

  4. Update the Notification settings Notification options.

    • Do not send: Choose if you don't wish to send a notification

    • Send now: Select to send the notification now

    • Send based on eventdate field: Send the notification based on the date of your item

      Note: This option will only display for Event Content Types.

  5. Click NextNext button.

  6. Configure Notification DetailsNotification details.

    Note: These will vary depending on the option selected.

    • Email Subject: Modify the subject line for the email notification

    • Email Introduction: Add an introduction to your email notification, the content of the item will be displayed below this

    • Text Message (SMS): Edit the text message that will be sent. Long messages will be split into multiple text messages and a link to the item will be included at the end of your message.

  7. Click Done Done button.

Cancel a Pending Message

  1. Sign in to your organization's Notifications Admin site (http://notifications.civicplus.com/[orgname]/admin)

  2. Navigate to the Pending Messages tab Pending messages tab in left navigation.

  3. Select Actions and select Cancel next to your desired message Cancel Pending Message.

  4. Click OK on the pop-up that says Are you sure you want to cancel this notification?Cancel Message Warning.