Resident Portal Notifications Settings

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Administrators will see a Notifications tab on the Resident Portal Settings page. From here, admins can choose which subscription lists to show in their Resident Portal as well as feature lists.

Who can use this feature?

Organization Owners | Portal Admins

Add a Notification Link to a Third-Party Provider

  1. Navigate to the page with your embedded Resident Portal or access the stand-alone Resident Portal and sign in to your account

  2. Select Settings in the left-hand toolbar Settings tab.

  3. Click the Notifications tab Notifications tab.

  4. Select + New Notification LinkNew Notification Link button.

  5. Fill out the link details Notification Link fields.

    • URL: Add the link the tile should direct to

    • Section: This will be set to Notifications

    • Title: Add a title for the link (maximum of 100 characters)

    • Description: If needed, add a short description for the link (maximum of 1,000 characters)

    • Tags: Add relevant keywords to help a resident user find the content. Links can be filtered based on the tags assigned.

    • Featured in Portal: Check to feature on the Notifications tab and the Dashboard

  6. Click the Save button Save Notification Link button.

  7. The custom link will now display on the Notifications tab Notifications custom example link.

Feature a List

  1. Navigate to the page with your embedded Resident Portal or access the stand-alone Resident Portal and sign in to your account

  2. Select Settings in the left-hand toolbar Portal Settings.

  3. Navigate to NotificationsPortal Notifications tab.

  4. Select Actions and choose Feature in Portal next to a listFeature in portal option in Actions dropdown.

  5. The list will now have a bolded highlight bar on the left of the item in the front-end Notifications view Highlighted bar on the left side of the list card.

  6. The list will also be added to the Featured Content section of the Dashboard Dashboard Featured List.

Hide/Show a List

Note: If you hide all available Notification lists, the Notifications tab will no longer be available for public users on the Alerts & Notifications page.

  1. Navigate to the page with your embedded Resident Portal or access the stand-alone Resident Portal and sign in to your account

  2. Select Settings in the left-hand toolbar Portal Settings.

  3. Navigate to NotificationsNotifications Settings tab.

  4. To hide a list so it will no longer show in your Resident Portal, click Actions and choose Hide in PortalAction menu with hide in portal selected.

  5. The list will now have an X in the Visible column and it will no longer show on the Notifications page X in visible column.

  6. To add the list back to your Resident Portal, click Actions and choose Show in PortalAction menu with show in portal selected.

Add Tags to a Notification List

  1. Navigate to the page with your embedded Resident Portal or access the stand-alone Resident Portal and sign in to your account

  2. Select Settings in the left-hand toolbar Portal Settings.

  3. Navigate to NotificationsPortal Notifications Tab.

  4. Select Actions and choose Edit next to a list Edit Notification.

  5. Scroll down and type or select an existing tag Portal Tags.

    Note: For integrated Notifications lists, the field will be called "Portal Tags". For links to third-party lists, the field will be called "Tags".

  6. Click UpdateUpdate button.