Set Up the Pay Tray Application for Authorize.net

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This article will walk you through setting up the Pay Tray Application for use with an Authorize.net credit card reader. This will allow you to take card-present transactions through the payment terminal.

Instructions

  1. Download the latest Pay Tray Application. You will need version 2.0.1.0 or newer. Versions prior to 2.0.1 will not work.

  2. Follow the Pay Tray Application Installation Instructions.

    • If you are having difficulty, see the troubleshooting guide.

    • The first time you run the tray app, you must "Run as Administrator". Skipping this step will cause your transactions to fail.

  3. When the tray application is running, you should receive a notification that the Pay Command listener has started CivicPlus Pay Tray App ready notification.

  4. Open your Windows System tray and right-click on the Pay Tray iconCivicPlus Pay Tray App icon

  5. Select SettingsCivicPlus Pay Tray App, right-click menu, settings

  6. The Configuration menu should appear, expand the Authorize.net EMV panel CivicPlus Pay Tray App, Integration Configurations, authorize.NET panel expand

  7. In the AuthorizeNetConnectionMode put USB or Bluetooth. Pick the option that you plan to use to connect your device.Authorize NET connection.

  8. In the AuthorizeNetPaymentDeviceID, put the name of the terminal that you would like to use Authorize NET EMV payment device ID.

    Note: This will be something that you can make up but should be descriptive enough to identify the computer and device that you are using. In this example, we have put “GolfCourse”. Additionally, these settings are scoped per user. Each user will need to set their device ID before their first use of the tray app.

  9. You are ready to run a test transaction

Mobile Device Management

After the first use, you should be able to see your device listed in Authorize.net’s Mobile Device Management.

Authorize.NET mobile device management.