Analytics Overview

Prev Next

The Analytics module allows you to build, save, and export custom ad hoc reports with your data. You will have access to prebuilt reports in the module to get you started.

Views

In the Analytics module, the main data display is called a View. Upon the first login, you will see a generic preset default view.

There are three different view types:

  • My Saved Views: Views created by you and saved under "My Saved Views"

  • Organization Views: Views created by a user within your organization and shared with other users in your organization

  • Standard Views: Views prebuilt by CivicPlus and loaded into every system

To access a different view, you will navigate to the Views drop-down menu in the upper left of the module and select from either My Saved Views, Organization Views, or Standard Views.

The Views drop-down menu within the Analytics module.

Edit a View

If you wish to change the data shown within a currently selected View, you can use the Data Fields and Filters.

The white, rectangular Filters and Data Fields buttons to the right of the Load All button.

Data Fields

The Data Fields pop-up allows you to add or remove data fields from the current view. Note that there will be one default field within each view category that cannot be removed from the view. This is to prevent a view from populating with null data.

Data Fields can be selected from multiple modules (for example, from Agendas and Events). Check the checkbox to add a field and add the data to the view. Uncheck the box to remove the field from the view.

The Edit Data Field Columns modal.

Filters

You can also use filters to narrow down the information shown in the view. Filters can be applied to each data field that has been selected.

Analytics module filter options.

You will first select the Data Field you want to work with, then add the appropriate condition to the field. When all filters have been added, you will need to click Apply to save the changes. Reset Filters will wipe out all filtering that has been applied.

Save Changes to a View

If you would like to save the data and filter changes, you can click the Save View button and access it again through the Views dropdown.

The green, rectangular Save View button which appears below the Support button.

You can rename the view and determine whether the view should be accessible only to you or whether it should be shared with your organization. This allows you to Create Custom Views (visible only to you) and Organization Views that can be shared with everyone in your organization.

You can also select the My Default View checkbox to have your personalized custom view appear as the default view for the Analytics Module.

The My Default View checkbox in the lower-left corner of the Save View modal.

Manage a Custom View

To make changes to a custom view at any time, select the view from the Custom Views dropdown and click the Manage View button.

The green, rectangular Manage View button below the User Menu icon.

This will allow you to make Data Field and Filter changes, as well as rename or delete the View.

Export a View

To export the data from a selected View as a .xlsx or a .csv file, click the Export View button.

The purple, rectangular Export View button which appears below the Support button.