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Configure Public Engagement Suite Functionality

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This article explains how to configure Public Engagement Suite features for meeting types, individual agenda items, and default agenda items. You will learn how to enable or disable speaker sign-up and written comments, set submission deadlines, and manage related settings in the system.

The Speaker Sign-Up and Written Comment buttons for an agenda item on a Public Portal Meeting Overview page.

Important Note

Public Engagement Suite functionality can only be configured if the Public Engagement Suite add-on has been enabled. For more information or to enable the feature, please contact your Customer Success Manager or Account Manager.

Configure Public Engagement Suite Features for a Meeting Type

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Meeting Types tile:

    The Meeting Types tile with a file folder icon on the Meetings Settings page.

  5. Click the Edit button (purple pencil icon) next to the desired Meeting Type:

    The Edit tool for an example Meeting Type.

  6. Navigate to the Public Engagement Suite section:

    The Public Engagement Suite section on the Meeting Types Default Settings page.

  7. Update the Public Engagement Suite fields to configure Speaker Sign-Up and Written Comments as desired:

    Checkboxes and fields in the Public Engagement Suite section.

    • Enable Public Speaker Sign-up: Enable or disable Public Portal speaker sign-up for meetings with this meeting type

      • Set Sign-up Cut-off time: Enable or disable a deadline for speaker sign-up requests

      • Number of hours prior to the meeting’s start time sign-ups should close: Indicate when the speaker sign-up window should end if the “Set Sign-up Cut-off time” setting has been enabled

      • Enable Interpreter Services: Allow or disallow interpreter requests within the speaker sign-up dialog

      • Require User Login: Indicate whether users must be signed in to the Public Portal to sign up as a speaker

      • Allow Phone Participation: Indicate whether users can select Phone as a participation method

      • Allow Online Participation: Indicate whether users can select Online as a participation method

      • Auto Approve Speaker Sign-up Requests: Indicate whether the system should bypass the manual speaker sign-up review process and automatically mark requests as approved upon submission

    • Enable Written Comments: Enable or disable written comment submissions for meetings with this meeting type

      • Set Comment Cut-off time: Enable or disable a deadline for written comment submissions

      • Number of hours prior to the meeting’s start time comments should close: Indicate when the comment submission window should end if the “Set Comment Cut-off time” setting has been enabled

      • Require User Login: Indicate whether users must be signed in to the Public Portal to submit a written comment

      • Allow Attachments: Allow or disallow the uploading of attachments as part of written comment submissions

      • Auto Approve Written Comments: Indicate whether the system should bypass the manual written comment review process and automatically mark comments as approved upon submission

  8. Click Save Changes to save your changes and remain on the Default Settings page, or click Save and Exit to save your changes and return to the Meeting Types page

    The green, rectangular Save Changes button and blue, rectangular Save and Exit buttons in the upper-right corner of the Default Settings page.


Configure Public Engagement Suite Features for an Item

  1. Sign in to your solution if you have not already

  2. Navigate to the Meetings module:

    The Meetings Module option in the left-hand navigation menu.

  3. Select the agenda that has the desired item:

    An example agenda tile in the Meetings module.

  4. Select the desired item:

    An example item in Agenda view.

  5. Scroll to the Public Engagement Suite section:

    The Public Comment section on an example Item Fields page.

  6. Check or uncheck the Public Engagement Suite checkboxes to configure public comments for the item:

    The Public Speaker Sign-up and Written Comment checkboxes in the Public Comment section.

    • Enable Public Speaker Sign-up: When this box is checked, users can sign up to speak about this item in the Public Portal

      • Enable Interpreter Services: When this box is checked, users submitting a speaker sign-up request in the Public Portal can request interpreter services as part of their submission

    • Enable Written Comment: When this box is checked, users can submit a written comment about this item in the Public Portal

  7. Click the Save Item button to save your changes:

    The green, rectangular Save button to the right of the Actions button.

  8. Speaker Sign-Up and Written Comments have been configured for the item


Configure Public Engagement Suite Features for Default Items

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Default Items tile:

    The Default Items tile with a starred list icon on the Meetings Settings page.

  5. Click the New Default Item button to create a new item, or click the Edit button (purple pencil icon) to the right of an item name to modify an existing default item:

    The white, rectangular New Default Item button and the Edit button on the Default Items page.

  6. Fill in or update the basic Details fields as desired:

    The basic Name, Category, and Department fields on the Default Items Item Details settings page.

    • Name: Enter or edit the unique name that will be used in the Settings to reference this default item

    • Item Category: Select or update the Item Category that this item will use by default

    • Department: Select or update the Department that this item will use by default

  7. Select or update the default enablement settings as desired:

    The Auto-Generate and Auto-Enable checkboxes on the Default Items Item Details settings page.

    • Do Not Auto-Generate Item Report: Check this checkbox if you want this item to ignore a meeting type's auto-generation rules

    • Auto-Enable Written Comment When Available: Check or uncheck this checkbox to indicate if the system should automatically enable Written Comment for this default item (this field is only visible when Public Engagement Suite is enabled)

    • Auto-Enable Speaker Sign-Up When Available: Check or uncheck this checkbox to indicate if the system should automatically enable Speaker Sign-Up for this default item (this field is only visible when Public Engagement Suite is enabled)

      Notes:

      • Meeting Type participation settings continue to control overall availability and can override  defaults when participation features are disabled at the meeting level.

      • Users can still manually adjust Written Comment and Speaker Sign-Up participation settings at the individual agenda item level where current workflows allow.

  8. Fill in or update the additional information fields as desired:

    The Item Name, Item Design, and Custom Design fields on the Default Items Item Details settings page.

    • Item Name: Enter or edit the name of the item as you would expect it to show on your agenda

      Note:

      After you have clicked into the Item Name field, you can use the paragraph formatting and text formatting tools to format the display of the item name, as desired:

      The Item Name field text and paragraph formatting tools on an example Default Items Item Details page.

    • Item Design: Select or edit the pre-existing item design that this item will use by default

      Note:

      If you wish to use a pre-existing design from this list, ensure you do not enter any content into the Custom Design field.

    • Custom Design: Enter or edit the custom design that this item will use by default

      Notes:

      • If the Custom Design field contains any content (including a single space), then it will be used instead of a selected Item Design.

      • After you have clicked into the Custom Design field, you can use the paragraph formatting and text formatting tools to format the display of the Custom Design, as desired:

        The Custom Design field text and paragraph formatting tools on an example Default Items Item Details page.

  9. Click the Save Changes button:

    A green, rectangular Save Changes button in the top-right corner of the screen below the User Menu.

    Note:

    Changes to default items are only effective on new meetings.

  10. The default item has been saved