This article will show you how to download media associated with an event using the Events module’s Event Media View.
Important Notes
You must have access to the Events module to download event media in the Event Media View.
When Public Portal file downloads are enabled, you can also download event media in the Public Portal. Allowing Public Portal visitors to download files is a custom setting that is not enabled by default. When enabled, it applies to all media file types, including video, audio, captions, audio descriptions, translations, and transcripts, when available. This setting applies to all media files and cannot be configured by file type or by individual meeting. If you would like to request that this feature be enabled, contact Support.
Instructions
Sign in to your solution if you have not already
Navigate to the Events module:
Select the event associated with the desired media:
Note:
If you’re unable to locate your event, ensure your event filters are set to show all events:
Navigate to the View menu and click the Event Media option from the dropdown list:
Scroll to the Media File section and click the Download button (computer monitor and down-arrow icon) to the right of the desired media file:
The file will automatically download to your computer