Customers can configure and manage options for their site in the DocAccess Control Center. This article will show you how to update the General, Appearance, Domains, Include/Exclude, Behavior, Questions, Assistance, and Translation settings.
Instructions
Log in to the DocAccess website
Ensure you are viewing the Control Center:

Navigate to the Your Sites section:

Click the Settings button (gear icon) to the right of your domain:

On the Domain Settings dialog that appears, navigate the Settings tabs to configure and manage options for the Public Portal domain:

General Tab: Displays essential information and available actions for the selected domain:

Spider URL: Indicates the domain currently being scanned by DocAccess
Rescan Domain: Rescans the domain and imports any newly detected files
View Document List: Opens a list of all detected files for that domain
Delete Domain: Removes the domain from the DocAccess Control Center
Save Changes: Save your general changes
Appearance Tab: Customize how DocAccess appears to users when viewing documents:

Logo Upload: Upload a logo to display above the file name in the DocAccess Viewer
Custom Text: Add optional text below the logo (for example, your organization name or an accessibility message)
Accent Color: Change the DocAccess Viewer’s highlight/theme color
Save Appearance: Save your appearance changes
Domains Tab: Manage aliases for domains where your website is available:

Add New Alias: Add alternate domains that serve the same content as the primary domain
URL Settings: Check the Force WWW prefix checkbox if documents only load correctly when “www” appears before your domain
Domain Security: Check the Compromised Domain checkbox to lock down the domain in the event that it is compromised
Save Changes (not depicted): Save your domain changes
Note:
Use aliases only for domains with identical content.
Include/Exclude Tab: Include or exclude specific file paths from DocAccess processing:

Document Files: Filter the files that should be excluded or included by the documents’ file URLs
Webpages: Filter the webpages that should be activated or excluded by the webpage URLs where documents appear
Save Changes (not depicted): Save your document file and webpage changes
Behavior Tab: Control how documents open and display for visitors on this domain:

Default to accessible transcript view: When enabled, documents will open in the accessible transcript view instead of the print-friendly view
Open documents in a new tab: When enabled, document links will open in a new browser tab instead of the lightbox viewer
Save Changes: Save your behavior changes
Questions Tab: Configure the AI-powered question functionality for documents on this domain:

Enable Ask a Question: Enable or disable the “Ask a Question” feature
Supplemental Instructions: Add or update the instructions that are added to the AI's system prompt when answering questions about documents on this domain
Save Changes: Save your “Ask a Question” changes
Assistance Tab: Configure live visual interpreting assistance from Aira for users with disabilities:

Enable Live Assistance from Aira: Enable or disable the Live Assistance from Aira function
Custom Instructions: Add or update the custom instructions that display in the Live Assistance section; if Aira is disabled and this is blank, the Live Assistance section will be hidden entirely
Save Changes: Save your Live Assistance changes
Translation Tab: Control multilingual translation options for documents on the selected domain:

Enable Translation: Check this box to allow users to translate documents into other languages using Google Translate in the document viewer
Customize Featured Languages: Check this box to override the default featured language list with your own custom selection
Save Changes: Save your translation changes
When you are finished with your updates, click Close to exit the Domain Settings dialog
