This article will show you how to add, modify, or remove FAQ.
Add an FAQ Item
Who can use this feature?
System Administrator | Owner | Publisher | Author
Select Modules and on the Content tab, select FAQs:
Select Choose an Action and click Add Item next to the category you want to add the FAQ to:
Fill in the information fields:
Question: Enter the question for the item
Answer: Enter the answer to the question
Note:
Remember to answer your question as completely as possible. Include a phone number, email address, or website address if possible.
Additional Details:
Web Address: Website you would like to include with your answer
Display Text: Word that will be clickable to go to the website you chose for the Web Address field
Open in New Window: Check this box to open the site in a new window
Starting On: Date you would like this FAQ to display on the public side
Stopping On: Date you would this FAQ to unpublish itself from the public side
Show Archives: Leave this set to the default setting
Locate and click Save and Publish:
Edit an FAQ Item
Who can use this feature?
System Administrator | Owner | Publisher
Select Modules and on the Content tab, select FAQs:
Select the category that the item is in:
Find the item you would like to edit and select Choose an Action and then Modify:
Modify the information fields:
Question: Enter the question for that category
Answer: Enter the answer to the question. Remember to answer your question as completely as possible. Include a phone number, email address, or website address if possible.
Show Additional Details
Web Address: Website you would like to include with your answer
Display Text: Word that will be clickable to go to the website you chose for the Web Address field
Open in New Window: Check this box to open the site in a new window
Starting On: Date you would like this FAQ to display on the public side
Stopping On: Date you would this FAQ to unpublish itself from the public side
Show Archives: Leave this set to the default setting
Select Save:
Delete an FAQ Item
Who can use this feature?
System Administrator | Owner
Select Modules and on the Content tab, select FAQs:
Select the category that contains the item you would like to delete:
Select Choose an Action and then Unpublish next to the item that you want to delete:
Find the item under the Unpublished section, select Choose an Action, and then Delete:
Select OK from the confirmation pop-up asking, Are you sure you want to delete this item?:
