Create Link Text

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The WCAG Success Criterion 2.4.4. says that the purpose of each link should be determined from the link text alone, or from the link text and its context. URLs should be masked with text that succinctly communicates to the user what they will view if they visit the link.

Important Notes:

  • CivicPlus works toward WCAG 2.0 AA accessibility standards and our websites are highly compliant when they go live. However, ongoing ADA compliance and maintenance is the customer's responsibility.

  • For more information about linking documents, review the Link to a Document article.

Compliance Notes:

  • Do not mask links with sensory language like “click here for instructions”, “find more information below”, or "click the red link".

  • Re-word the directional “Click Here” language by referring directly to the linked item. For instance, instead of “Click here to view the full meeting minutes,” change the link text to “View the full meeting minutes.”

  • Replace directional language such as “View the document linked to the right” or “View the graph to the left” with language like "Access the linked document" or "View the line graph next to the informational fields."

Who can use this feature?

System Administrator | Owner | Publisher | Author

  1. Sign in to your website solution.

    Note: This process may look different based on how your site was designed.

  2. Navigate to the page you wish to add the linked text to.

  3. Click the Live Edit is OFF button to enable Live Edit: CivicPlus Municipal Websites Central navigation showing dashboard and live edit status.

    Note: If Live Edit is enabled, the button will read Live Edit is ON:CivicPlus interface showing Municipal Websites Central with live editing feature activated.

  4. Click inside the Editor Widget: A highlighted editor widget, indicating where to click to start editing

  5. To create link text from the start, click the Link tool: Toolbar displaying various formatting options with a highlighted link icon.

    Note: If there is an existing text that you want to turn into a link, highlight the text, and then click the Link tool.Toolbar displaying various icons with a link option and highlighted text in the editor widget text box.

  6. Fill in the information fields: Link insertion dialog box with fields for URL, text, and open in new tab option.

    • URL: Enter the destination URL for the link

    • Text: Add the linked text

      Note: Change the text to comply with WCAG 2.4.4. and alert users to the purpose of the link.

    • Open in new tab: Select to open the link in a new tab (Recommended for external links)

      Note: To mask an email, put mailto: followed by the email address as the URL.

      • Example: mailto:name@email.com

  7. Click the Link tool's Insert button: Link insertion dialog showing URL and text fields with an option to open in new tab.

  8. View the link text: Highlighted linked text within the editor widget.

  9. Click the Done Editing button (green box with a checkmark) next to the Editor Widget to save the content and exit the Editor: The Done Editing button saves any changes to the Editor Widget's content.

  10. Click the Save button on the Live Edit bar: Options to save or cancel changes in a document editing interface with the save button highlighted.

Additional Resources