Municipal Websites Central Help Center

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Getting Started

You’re in! Let’s get things set up before the coffee wears off—just a few quick steps to customize your workspace and start making things happen.

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Accessibility

Access information about accessibility features, VPATs, and how we support inclusive experiences for all users.

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Release Notes

See what’s new, what’s fixed, and what’s coming next. Spoiler: it’s good stuff.

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Free Customer Webinar

User Experience Modules 201

Take your Web Central site's navigation and self-service tools to the next level. This session digs into the Municipal Websites Central modules that make your site work harder, from how pages are organized to how residents find answers on their own.

New to search and navigation? We recommend starting with our Explore Municipal Websites: User Experience Modules 101 before attending this session.

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Faster answers, made simple.

Get More from the CivicPlus Support Portal

Submit and track support cases, see real-time status updates, and communicate directly with our team, all in one place.

Visit CivicPlus Support Portal

Still Need Support?

No worries—we’ve got real humans standing by, not bots in disguise. Whether it’s a quick question or something more complex, we’re here to help you get the answers you need—fast, friendly, and frustration-free.

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