Create or Edit Existing FAQ Widget Style

  • Updated on Dec 3, 2025
  • Published on Jul 30, 2025
  • 1 minute(s) read
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Although it is possible to edit existing widget options, it is recommended that you not change any option sets that CivicPlus has created for you without first considering the overall impact. Making changes to these option sets may cause unintended changes in various areas of the website. Instead, it is recommended that you create and name new option sets.

Instructions

  1. Navigate to Modules and on the Site Tools tab, and then select Design CenterThe expanded Modules drop-down menu, with the Design Center option of the Site Tools tab highlighted.

  2. Select Widget Manager:The Design Center module screen with the Widget Manager option highlighted.

  3. Select the FAQs Widget Type:The Widget Manager screen with the FAQs widget type highlighted.

  4. Select the blue + sign to create a new option set:The Widget Manager screen with the Add New Option Set button of the FAQ Widget Type highlighted.

    • Or, to edit an existing option set, select the option set you would like to edit by clicking on it:The Widget Manager screen with an existing Option Set highlighted for editing.

  5. If creating a new option set, create a name and click the Create Option Set button:The New Option Set dialog box with the Create Option Set button highlighted.

    Note:

    All the instructions that follow will apply to modifying and creating the option set.

  6. Navigate through the tabs to make modifications

    • Header:The Widget Manager's FAQs widget options with the Header tab highlighted.

      • Text: Text for the header

      • Image: Click Choose Image to display an image in the header

      • Link: Choose to link to the related module categories or the module home screen

    • Items:The Widget Manager's FAQs widget options with the Items tab highlighted.

      • Category: Select categories to display

      • Default Number to Display: How many Basic Alerts to display in addition to all Full Alerts

      • Columns: Choose the number of columns to display

      • Column Alignment: Set the spacing/alignment of the columns

      • Group Questions: Select to group questions together by category

      • Bulleted List: Choose to display questions as a bulleted list

    • View All Link:The Widget Manager's FAQs widget options with the View All Link tab highlighted.

      • Display: Click to display a View All link

      • Text: Modify the View All front-facing text

      • Image: Choose an image to display for the View All link

      • Position/Alignment: Choose where to place the View All link

    • Footer:The Widget Manager's FAQs widget options with the Footer tab highlighted.

      • Text: Enter footer text

      • Image: Choose an image to display in the footer

  7. Click Save:The Widget Manager's FAQs widget options with the Save button highlighted.

    Note:

    There is the ability to preview your option set. In order to preview, a category in the Items tab must be selected that contains published FAQ items. Also, in order to preview changes, you must click Save in order for the preview to refresh.

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