Create or Edit Existing FAQ Widget Style

  • Updated on Aug 15, 2025
  • Published on Jul 30, 2025
  • 1 minute(s) read
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Although it is possible to edit existing options, it is recommended that you not change any option sets that CivicPlus has created for you without first considering the overall impact. Making changes to these option sets may cause unintended changes in various areas of the . Instead, it is recommended that you create and name new option sets.

Instructions

  1. Navigate to Modules and on the Site Tools tab, select Design Center Design Center on the Module Site Tools menu.

  2. Select Widget Manager Design Center's Widget Manager option.

  3. Select the FAQs Widget Type  FAQs Widget in the Widget Types list.

  4. Select the blue + sign to create a new option set Create a new option set's blue plus button.

    • Or, to edit an existing option set, select the option set you would like to edit by clicking on it. Current FAQ option set and settings window.

  5. If creating a new option set, create a name and click the Create Option Set button Create Option Set button.

    Note:

    All the instructions that follow will apply to modifying and creating the option set.

  6. Navigate through the tabs to make modifications

    • Header Option Set's Header Tab.

      • Text: Text for the header

      • Image: Click Choose Image to display an image in the header

      • Link: Choose to link to the related module categories or the module home screen

    • Items Option Set's Items Tab.

      • Category: Select categories to display

      • Default Number to Display: How many Basic Alerts to display in addition to all Full Alerts

      • Columns: Choose the number of columns to display

      • Column Alignment: Set the spacing/alignment of the columns

      • Group Questions: Select to group questions together by category

      • Bulleted List: Choose to display questions as a bulleted list

    • View All Link Option Set's View All Link tab.

      • Display: Click to display a View All link

      • Text: Modify the View All front-facing text

      • Image: Choose an image to display for the View All link

      • Position/Alignment: Choose where to place the View All link

    • Footer Option Set's Footer tab.

      • Text: Enter footer text

      • Image: Choose an image to display in the footer

  7. Click Save Option Set's Save button.

    Note:

    There is the ability to preview your option set. In order to preview, a category in the Items tab must be selected that contains published FAQ items. Also, in order to preview changes, you must click Save in order for the preview to refresh.

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