Export Statistics (New CRT)

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This article will show you how to export statistics from the new Citizen RequestTracker (CRT).

Important Note:

All sales after July 1, 2020 will have this new version of the CRT™. If your contract started before this date, please view the information for the original CRT package.

Who can use this feature?

System Administrator

Instructions

  1. Navigate to Modules > Content > RequestTrackerModules menu, content tab, with RequestTracker selected.

  2. Select the Statistics tab Statistics tab.

  3. Select a Start and End Date to view requests Start and end date boxes.

  4. Click Export Export button.

  5. The file will automatically download, click to open the file Downloaded file.

    Note:

    This step will change, depending on your browser.

  6. Open the file to view the report View report results.