Set Default View Preferences/Settings in RequestTracker

This article will show you how to change your preferences in the original RequestTracker.

Important Note:

All sales before July 1, 2020 will have this new version of the CRT™. If your contract started after this date, please view the information for the new CRT package.

Who can use this feature?

System Administrator

Instructions

1. Navigate to Modules > Content > RequestTracker

2. Select the Settings (gear) icon

3. Set the default preferences

   • Default View Options

     • Sort Requests By: Allows you to choose how the requests will be sorted

     • Display: Allows you to choose which alerts will display

     • Display Types: Allows you to choose if you see published, draft, submitted, or declined requests

     • Display Categories: Allows you to choose which categories will display

     • Results Per Page: Allows you to choose how many results show per page

4. Select Save Changes