This article will show you how to delete a RequestTracker category.
Who can use this feature?
System Administrators | Owners
Instructions
Go to Modules > Content > RequestTracker
Select the category you’d like to delete
Click Actions and select Unpublish
Note: This will remove it from the live side of your site, but keep the category for you to publish again later.
Select Actions > Delete
Select OK for the pop-up asking, Are you sure you want to delete this category?