Remove a RequestTracker Category

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This article will show you how to delete a RequestTracker category.  

Who can use this feature?

System Administrators | Owners

Instructions

  1. Sign in to your site.

  2. Navigate to Modules. Select Content, then click RequestTracker:
    Navigation menu showing various content options, including the highlighted RequestTracker feature.

  3. Select the category you want to delete:

    RequestTracker interface showing various general requests. A Category is highlighted for selection.

  4. Click the Actions button:

    RequestTracker interface showing actions for reporting debris or dead animals in the roadway. The Actions button is highlighted.

  5. Select Unpublish:

    RequestTracker interface showing options to manage general requests and unpublish items. The Unpublish option is highlighted.

    Note:

    This will remove it from the live side of your site but keep the category so you can publish it again later.

  6. Click the Actions button again. Select Delete:

    RequestTracker interface showing options to manage a dead animal report. The Delete option is highlighted.

  7. Click OK on the pop-up asking, Are you sure you want to delete this form?:

    Confirmation dialog asking if the user wants to delete a form with options. The OK button is highlighted.