Documentation Index

Fetch the complete documentation index at: https://www.civicplus.help/llms.txt

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Update an Alert

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This article will show you how to update an alert.

Who can use this feature?

System Administrators | Owners | Publishers

Instructions

  1. Sign in to your site.

  2. Navigate to Modules. Click on Content, and then Alert Center:

    The navigation menu highlights the Alert Center option in the Municipal Websites Central interface.

  3. Select the category where the alert is located:

    The Alert Center displays various alert categories with Emergency Alert highlighted.

  4. Find the alert you would like to update and click the Actions button:

    Alert Center displays emergency alerts for flash flood and gas leak warnings. The Actions button for an alert is highlighted.

  5. Click Add Update:

    Alert Center displays emergency alerts for flash floods and gas leaks with action options. The Add Update option is highlighted.

  6. In the Add Update pop-up window, enter the update details:

    A text editor interface for adding updates with fields for web address and display text.

    • Update Box: Enter the updated information

    • Web Address: Enter a link, if applicable

    • Display Text: The text you would like displayed for the link

    • Open in New Window: This will open the link in a new window

  7. Select a Saving Option:

    Dialog box for adding an update with options to save or cancel changes. The Save or Save and Send buttons are highlighted.

    • Cancel: Will delete the update

    • Save: Will save the update without sending a  to subscribers

    • Save and Send: Will save the update and send a notification to subscribers

  8. Select a Save and Send Option:

    A form to add updates for flash flood warnings and notify subscribers immediately.

    • Subject: Add a brief subject line

    • Comments: Enter additional information to include in the notification

    • Mobile Text or Push Message: Enter the message sent to SMS subscribers

    • Include link to item: Includes a link to the item in the SMS message that users can select on their mobile device

    • Send

      • On Start Date: Send the notification on the alert start date

      • Immediately: Send the notification immediately after publishing

    • Select Send, Don’t Send, or Cancel: The notification is then sent to everyone who subscribed to the selected Alert Center category through Notify Me®