Use TikiLive to Update a Video's Thumbnail

This article will show you how to use TikiLive to update the thumbnail of one of your existing CivicMedia videos.

Who can use this feature?

System Administrator | Owner | Publisher

Instructions

1. Navigate to the TikiLive website

2. Click the Log In button:

3. Enter your Username and Password, then click the Login button:

   • To find your TikiLive login information, navigate to Broadcast a Live Video in your CivicMedia module and view the Sign-In Credentials:

4. Navigate to the Account Dashboard:

5. Select the Published Videos tab, click Edit next to the video you want to change the thumbnail on:

6. Locate the Video Thumbnail field and select Browse or Grab Screen:

   • Browse: Upload a new photo from your computer

   • Grab Screen: Select a frame from the video

7. Choose to Crop Video Thumbnail:

8. Select Update Details:

   Note:

   The new thumbnail may take up to 24 hours to update on the site. Your content goes here