View a Map of All Requests (New CRT)

  • Updated on Aug 15, 2025
  • Published on Aug 5, 2025
  • 1 minute(s) read
Prev Next

In Request Tracker, you can view a Map of all Requests. This allows you to view where requests are coming from.

Who can use this feature?

System Administrators | Owners | Publishers | Authors

Important Note:

All sales after July 1, 2020 will have this new version of CRT™. If your contract started before this date, please view the information for the original CRT package.

Instructions

  1. Navigate to Modules > Content > Request TrackerModules menu, content tab, with RequestTracker selected.

  2. Click Map-Requests at the top of the page Map requests button.

  3. Apply Filters, if needed Map of requests filter.

    • Starting/Ending: Create a date range

    • Search: Enter keywords to find specific requests

    • Show:

      • Open: View open requests

      • Closed: View closed requests

      • Assigned: View assigned requests

      • Unassigned: View unassigned requests

      • Assignees: View requests assigned to specific people

    • Request Types: Only view Requests from specific categories or Request items

  4. Click ApplyApply button.

  5. View map

    View the map.

    • Map/Satellite: Choose map view to view the normal grid map, choose Satellite to view the terrain

Related articles