View Statistics in RequestTracker (New CRT)

This article will show you how to view statistics in RequestTracker.

Important Note:

All sales after July 1, 2020 will have this new version of Citizen RequestTracker (CRT™). If your contract started before this date, please view the information for the original CRT package.

Who can use this feature?

System Administrators

Instructions

1. Navigate to Modules > Content > RequestTracker

2. Select the Statistics tab

3. Select a Start and End Date to view statistics for

4. Click Search

5. View the results in the table below