View and Export Alert Center Subscriptions

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This article will show you how to view subscriptions in Alert Center.

Important Note:

Ensure that the Allow Subscribers box is checked in the categories settings.

Who can use this feature?

System Administrator | Owner | Author

Instructions

  1. Sign in to your site.

  2. Navigate to Modules and on the Content tab, select Alert Center:

    The navigation menu highlights the Alert Center option in the Municipal Websites Central interface.

  3. Select the category:

    The Alert Center displays various alert categories with Emergency Alert highlighted.

  4. Click the Go to Subscribers button:

    Alert Center interface displaying emergency alerts and options for subscribers. The Go to Subscribers button is highlighted.

  5. Navigate to the Active Subscribers section. View subscribers:

    A list of active subscribers with email addresses and text messaging numbers displayed in a table.

  6. To export, click the Export Subscriptions button:

    Alert Center interface showing options to export and import subscriptions. The Export Subscriptions button is highlighted.

  7. Choose to export Active Subscribers, Inactive Subscribers, or Both:

    Highlighted options to Export Subscriptions: Active, Inactive due to bounces, or Both.

  8. Click the Export button:

    Popup window for exporting subscriptions with options for active and inactive subscribers. The Export button is highlighted.

  9. The TXT file will download to your computer.