Documentation Index

Fetch the complete documentation index at: https://www.civicplus.help/llms.txt

Use this file to discover all available pages before exploring further.

View and Export Alert Center Subscriptions

Prev Next

This article will show you how to view subscriptions in Alert Center.

Important Note:

Ensure that the Allow Subscribers box is checked in the categories settings.

Who can use this feature?

System Administrator | Owner | Author

Instructions

  1. Sign in to your site.

  2. Navigate to Modules and on the Content tab, select Alert Center:

    The navigation menu highlights the Alert Center option in the Municipal Websites Central interface.

  3. Select the category:

    The Alert Center displays various alert categories with Emergency Alert highlighted.

  4. Click the Go to Subscribers button:

    Alert Center interface displaying emergency alerts and options for subscribers. The Go to Subscribers button is highlighted.

  5. Navigate to the Active Subscribers section. View subscribers:

    A list of active subscribers with email addresses and text messaging numbers displayed in a table.

  6. To export, click the Export Subscriptions button:

    Alert Center interface showing options to export and import subscriptions. The Export Subscriptions button is highlighted.

  7. Choose to export Active Subscribers, Inactive Subscribers, or Both:

    Highlighted options to Export Subscriptions: Active, Inactive due to bounces, or Both.

  8. Click the Export button:

    Popup window for exporting subscriptions with options for active and inactive subscribers. The Export button is highlighted.

  9. The TXT file will download to your computer.