Traceroute is a software tool that displays the path and basic information about the network path between two addresses. You will need access to a Terminal Window or Command Prompt to run this software.
Important Notes:
Availability will depend on your Operating System.
Windows users will use the command “tracert”.
You can also use the "pathping" command, if available
Instructions
Click the Windows Start Menu icon
Type "cmd" into the search bar inside the Start Menu
Click& Command Prompt (CMD) when the search completes
Type tracert
text typed into the command prompt tool." Note:
To determine your site's production domain, view our article Determine Your Site’s Production Domain.
Hit Enter on your keyboard and wait for completion
Copy the results and paste them into a text file
Submit the text file for analysis