Documentation Index

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Workflows Overview

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In the HCMS you can build custom workflows for your content and assets. Any user with Owner or Developer permissions on the HCMS can manage Workflows. If a user has Publisher access in the HCMS, they will be able to view the Workflows screen but will not be able to manage Workflows.

Settings menu displaying Workflows.

Default Workflow

If there are no custom workflows set up, there is still a default workflow for your content and assets. With this default workflow:

  • Owners, Developers, and Publishers can publish, decline, archive, and create drafts for content and assets

  • Authors can create drafts and submit content and assets

  • Readers can view content and assets


Understanding a Workflow

  • Workflows are comprised of steps

  • On each step, there are transitions

  • These steps and transitions define the flow of content or assets through a workflow

  • There can be as few as one (Published) step, or as many steps on a workflow as you need

Workflow settings for events, including content types and status options for submissions.

Step

The Declined step is an example of a single step for a workflow:Status indicators for submissions, highlighting the declined status prominently.

Status

  • Statuses include:

    • Archived

    • Draft

    • Submitted

    • Declined

    • Published

  • Each status has a separate step in this workflow

Transition

In this example, Archived, Draft, and Submitted are each a transition on this step. Published is a status that is not currently a transition on this step, but it could be added as a transition to this step if desired.

Workflow status showing Archived, Draft, Submitted, and Published stages for content management.

In the example, we have a step of a workflow for the Declined status. When looking at this step of the workflow, you can read this as a content item or asset that has a declined status that can be transitioned to:

  • The Archived status if the user changing the status is a Publisher, Developer, or Owner (not visible in this current view) for the permission set

  • The Draft status by any user

  • The Submitted status if the user changing the status is an Author for the permission set


Additional Resources