Over time the links on your website may cease to function due to a variety of reasons. Our CMS allows the Site Administrator of the website to run a report showing the Broken Links on the website.
To run this report:
Login to the website.
Select Reports in the black menu bar.
Select Broken Links.
The information shown in the table below will assist you in what action needs to be taken for certain codes. When correcting broken links you will see an active link at the end of the row that reads "Edit Node ###". Click this link and a webpage will open, you should then proceed to check this page and correct the broken link(s).
Response | Error | Notes | Action |
|---|---|---|---|
-113 | No Route to Host | Timeout error with an external site's server | No action required |
-111 | Connection Refused | Unable to connect to an external server or website | Verify the domain has not changed |
-110 | Connection Timeout | Slow response time from an external website or server, occasional timeout | No action required |
-1 | Request Timed Out | Slow response time from an external website or server, occasional timeout | No action required |
0 | php_network_getaddresses: getaddinfo failed: Name or service not known | Can be a broken path (missing "/") or an unknown address | If missing the "/", then correct the URL path |
301 | Moved Permanently | Can occur when content is moved from one page to another | If st7 was used in the URL path, then correct the URL path |
303 | See Other | Redirects from one domain to another | If linked to an external website, you may have to replace it with a new URL |
404 | Page Not Found | Invalid URL pathname | Correct the URL path |
500 | Internal Server Error | Generic response if there is an issue with a website or server, similar to 404 in some cases | Correct the URL path |
Permission Restrictions | N/A | Not Viewable to anyone | No action required |