Public and Private Storage Types Compared

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The Camera, Signature, Files, and Checklist form element types have a required Storage Type field.

When a user uploads a file using the Public Storage Type there will be a URL to that file which allows anyone with the URL to download the attachment. This URL is not exposed in the email or anywhere on the platform outside of the network tab when viewing a submission.

Uploading a file using the Private Storage Type, on the other hand, requires the user to have access to the URL in order to download it. This access can be provided in different ways:

Options for storage type: Private and Public with descriptions for each choice.

Storage Types in Submission Events

In Email submission events, the storage types behave the exact same. The links will last 7 days, after which the links in the email will not be accessible.

Tip: If only authenticated team members are allowed to view attachments and the submission data then an email notification needs to trigger when a submission occurs:

  1. Choose the Email Event Type in the Submission Events Workflow

  2. Create a Custom email template that only links to the submission in the submission history (not including the attachments in the email) Email submission template settings with toggle and dropdown options highlighted for user selection.

This will allow only authenticated team members to view both the submission and the private storage attachments when logged in.