Account Holder vs Account Member

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This article highlights the different abilities of an Account Holder vs. an Account Member in Recreation Management.  

Primary Account Holder Abilities

  • Should be created/listed first on the account. The Account Holder should be a guardian or “Parent” of the rest of the household or “Account Members”

  • Required to have a username and password to log into the Public View (unless the Limited Public User setting is turned on)

  • Can edit their own information as well as all other Account Member’s information

  • Can add new Account Members

  • All rentals booked by the household will be listed under the Account Holder’s name

  • Can register themselves or other account members for programs

  • Cannot be deactivated

  • Can view Account Statements, Transaction History

  • Can Manage Memberships and Payment Accounts

  • Can add or change Contact Preferences

Account Member Abilities

  • Can have an optional username and password to log into the Public View

  • Can edit their information and other Account Member’s information but cannot edit the Primary Account Holder’s information

  • Can add new Account Members

  • Cannot book rentals - All rentals will be listed under the Account Holder’s name

  • Can register themselves, other account members, and the primary account holder for a program

  • Can be deactivated

  • Can view Account Statements, Transaction History

  • Can Manage Memberships and Payment Accounts

  • Can add or change Contact Preferences

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