Adjust a Facility Rental

You may need to adjust a facility rental in order to change a date, facility, or charge additional fees.

Instructions

1. Navigate to the Facilities tab, and then select Calendar

2. Select a rental from the calendar

3. Click the Adjust Rental button

4. Edit modifiable fields

   • Rental Adjustment tab

     • Facility: Changes your location

       Note:

       Fees may change based on the facility's configuration.

     • Rate Type: Must stay the same as it was when reserved, if you are only changing the date or time

     • Adjustment Notes: Enter any notes related to changes and adjustments

     • New Date: Change the rental date

       Note:

       Check the facility and rate type to make sure they match. They should stay the same automatically, but it’s always good to double-check.

     • New Times: Adjust rental time and change rate type, if needed

     • Fee Override: Enter in additional fees that would override the standard fee amount

     • Add-Ons: Select additional add-ons

       Note:

       Be sure that if you are changing locations, the correct rate type is selected as well.

     • Discount: Select a discount, if applicable

   • Basic Details:

     • Color: Change the color that represents the rental

     • Custom Event Title: Change the event title

     • Status: Select the status of the rental (N/A, Confirmed, Firm, Tentative)

     • Rental Notes: Enter any information/comments about the rental

5. Choose a saving option

   • On the Rental Adjustment tab: Click Perform Rental Adjustment

   • On the Basic Details tab: Click Save Rental Details

Resources

• Facility Reservation Balance Due Dates